Logical Expressions Blog

Better Books, Profitable Publishing

June 2010 Entries

Selling Your Book to Everyone is Hard

One of the benefits of putting on the Self-Publishers Online Conference, is that we get to hear publishing advice from the other experts who speak at the event. Like attendees, we're still learning everything we can about book publishing and marketing.

After this year's conference, we sat down and mapped out a plan for our next book, based on what we learned at SPOC. Instead of writing books and then publishing a blog or article site, we're doing the articles and blog first. Today, I'm pleased to say, we have the first glimmers of our upcoming TechnoHomesteaders book.

The next step is to create the Web site for the book itself, and of course, to add content to the blog and article sites. It's all a work in progress, so we'll see how it goes. Stay tuned!

Here are two articles, both written by James:

Aventures with Smashwords Part 3 - Getting Premium Distribution
On our blog, James explains why you want your ebook in the Smashwords Premium Catalog and how to do it. Read more...

How to Sell Your Book to Everyone
On the Publishize newsletter site, you'll find out why trying to sell your book to "everyone" is doomed to fail. The secret to marketing to everyone is to start by marketing to someoneRead more...

Adventures in Smashwords - Getting Premium Distribution

In previous Adventures with Smashwords, I wrote about Signing Up as a Small Publisher and Publishing an E-Book. But getting your book successfully uploaded to Smashwords is not the end of the story. To get maximum distribution for your title and thereby maximize your profit potential, you want to make sure to distribute your title through the Smashwords Premium Catalog.

Once your title is accepted into the Premium Catalog, Smashwords begins distributing it to their retail partners. The partner list currently includes Barnes & Noble, Sony, Kobo, and Apple. Amazon is "coming soon." You do earn a lot less on titles sold through these retailers, but the increase in exposure is worth the loss in margin. After all, the number one threat to the success of your book is obscurity.

Overview of the Process

Getting into the Smashwords Premium Catalog is a straightforward process. The hardest part is formatting your book to conform with the Smashwords Style Guide, but that is something you need to do regardless of whether or not you plan to take advantage of the Premium Catalog.

Here's an overview of the steps involved:

  • Get your book accepted into the Premium Catalog
  • Assign an ISBN to your book
  • Select distribution partners
  • Make money!

Getting Accepted into the Premium Catalog

The "Premium Catalog" is the Smashwords way of separating e-books that are suitable for commercial distribution from those that are not. They do this to protect their relationship with their retail partners, because frankly, the partners have no interest in receiving a lot of poorly-done e-books. The Premium Catalog essentially represents a quality-assurance hurdle.

As I mentioned, the first thing you need to do is produce a book that meets the requirements documented in the Smashwords Style Guide. My Publishing an E-Book article can help you do that. You also need to provide specific metadata about your book, such as a good description and cover image. See the Smashwords distribution page for more information about Premium Catalog qualifications.

As soon as you upload your e-book to Smashwords, the system queues it for review by the Smashwords team. You can monitor the review status of your e-book on your account dashboard. The last column (as of this writing) shows your title's Premium Status. When the status changes to Approved, you are good to go. [The status can also change to "requires modification," in which case you need to do a little more work.]

Assigning an ISBN

You can publish your e-book through Smashwords without an ISBN and sell your book through their "Standard Feed," which places your book on Smashwords.com and distributes it to a few other retail channels (e.g. Stanza). Additionally, some of the Premium Catalog vendors do not require an ISBN, so you can sell through them as well. However, if you want to distribute your book to Sony or get it into the Apple iBookstore, you must assign an ISBN to your e-book.

Smashwords offers three ISBN choices. They'll assign an ISBN for free, but it lists them as the publisher. You can also pay about $10 for an ISBN that lists you as the publisher and them as the distributor. Finally, you can assign your own ISBN that you buy directly from Bowker, the official U.S. ISBN agency. If you are serious about publishing your own work, you should buy your ISBN's directly from Bowker so you are the official publisher of record with no third-party affiliations.

Getting an ISBN is easy, but for some reason, many authors are petrified by the acronym. We get a lot of nervous questions on the subject from our clients. Don't sweat it.

All you need to do is visit the Bowker Identifier Services Web site and create an account with them. Signing up with Identifier Services is no more difficult than signing up with Smashwords. Once you have an account, you can purchase ISBN's. You'll get a better deal if you buy more than one ISBN at a time, and when you think about the fact that your book needs a separate ISBN for every format (softback, hardback, EPUB, MobiPocket, etc.) and edition, getting anything less than a block of 10 makes little sense.

At this point in time, Smashwords allows you to assign only one ISBN. That ISBN represents the EPUB format of your e-book, which is the format they distribute to their premium partners.

After you purchase ISBN's from Bowker, assign one of them to your e-book. Pay particular attention to the "Format and Size" section of the title detail page. For Medium, select "E-Book," and for Format select "Electronic Book Text." For now, the File Type should be "Open Ebook," which was the precursor to EPUB. However, if Bowker eventually updates their site to include EPUB as an option, select that instead.

When you are done, Bowker gives your book a free "SEO Title Card" Web page on their Bookwire.com site, which gives your book a little extra Internet exposure.

Selecting Retail Partners

Unless you specify otherwise, Smashwords automatically distributes your book to most of their retail partners when your book is approved for the Premium Catalog. However, some vendors, such as Apple, require that you accept an additional distribution agreement. I suspect that Amazon will similarly require an additional agreement when books are eventually distributed to them.

To view the status of your books in each retail channel, use the Smashwords Distribution Channel Manager. You can access it from the Dashboard of your Smashwords account. The channel manager shows you which retailers are currently getting your books and provides tools to manage your relationship with them. For example, if you have yet to accept the Apple distribution agreement, you'll see a link to take care of that.

You have full control over the channels through which your book is distributed. You can choose to "opt out" of distribution to a particular vendor. For example, we opted out of distributing our book Funds to the Rescue to Amazon.com because we are already selling a Kindle-optimized version of that book directly through Amazon.

One thing to consider is that these vendor-specific distribution agreements may affect how you can market your book. For example, the Apple agreement requires that your price end in .99 and may limit the price you can charge for your e-book in the iBookstore. Because Funds to the Rescue is available as a softback print book for less than $22, we can't charge more than $9.99 for the e-book version. It just so happens that was the price we chose anyway, so it wasn't an issue for us, but it just goes to show that you may not be willing to accept all the terms in the Apple agreement for your book.

Understanding Royalties

So now life is good. Your book is available for sale on the Smashwords Web site and through their Premium Catalog to their retail partners. It's time for the money to roll in.

But exactly how much money will you make on your book?

Well, ultimately your own marketing efforts have the most impact, but when it comes to how much money you'll get from an individual sale, the answer is that it depends. You get different royalty amounts depending upon where the book was sold.

At first glance, the Smashwords royalty arrangement seems very generous, and it is. They give you 85% of the net proceeds from your book. But there's the rub: net proceeds. Your proceeds from the sale of a $9.99 e-book vary substantially based on the channel through which it is sold.

Here's a quick look at our royalty for Funds to the Rescue (priced at $9.99), based on where it is sold:

  • Smashwords.com: $7.99
  • Smashwords.com affiliate: $7.11 (at std 11% commission)
  • Premium channel partner: $4.25 (assumes 50% retail discount)

Premium channel partners get 50% (or more) off the top, and then Smashwords takes it's 15% cut, leaving you with 42.5% (or less) of the cover price. It sounds like you are giving up a lot, but realistically, even a 42.5% royalty is fabulous when compared to what you get from a traditional publishing house and many so-called "self publishing" companies (i.e. subsidy presses).

Is Premium Distribution Worth It?

Absolutely. One of your goals as a book publisher is to get the widest distribution and exposure for your title possible. Publishing through Smashwords gives you tremendous leverage for doing exactly that with very little effort and in a short period of time. Can you imagine how much work it would take to sign up with each of the vendors individually and jump through their hoops to get your e-book into their system? That's certainly not my idea of a fun time.

It's remarkable how much publishing and promotional power Smashwords gives self-publishers for free. All they ask in return is a very reasonable cut of the sales they are enabling for you. For just the cost of your time and an ISBN, you can share your message with the world and make some money while doing it.

Adventures with Smashwords - Publishing an E-Book

Funds to the Rescue Book Cover

In the last episode of Adventures with Smashwords, I created a publisher account at Smashwords.com for our publishing company Logical Expressions. Since then, I've been preparing the first e-book we are publishing through Smashwords: Susan Daffron's Funds to the Rescue.

Don't worry, I won't give a blow-by-blow on what I went through to get good looking e-book output; suffice it to say that it took 10-12 hours of formatting work in Word and 5 revisions. However, I feel confident that the next book will go much faster, given what I learned this time, which is what I'll share with you now.

The Starting Point

When you upload your work to Smashwords, the file must be in Microsoft Word document (.doc) format. Having a consistent starting point makes it easier for Smashwords to automate the conversion process that produces the various e-book document formats. Many authors create their manuscript in Microsoft Word, so getting their book into that format is not an issue.

However, if you've had your book professionally edited (and you should) and/or you've had the book's interior layout professionally designed (and you should), there's a good chance the original Word manuscript is no longer the "latest and greatest" version of your book. Such was the case with Funds to the Rescue.

Susan imports her manuscript into Adobe InDesign to perform interior layout work. In the course of laying out the book, she always find things that need to be tweaked in the original content, so the InDesign version becomes the new "book of record."

To produce a Word document she could hand over to me, Susan exported the book from InDesign to Rich Text Format (.rtf), which is the next best thing to a .doc file. If you used Word styles in your original manuscript, InDesign recognizes and uses them, and when you export to RTF, they carry through to the exported file. As you'll see, that's both a blessing and a curse.

E-Book Layout Requirements

First, understand that the layout requirements for an e-book are completely different from a print book. Most e-book formats allow text to "flow" according to the size of the screen used to view them. Additionally, most e-book reading devices ("e-readers") are very limited in what fonts they can display, or they even let the user choose what font they want to see. Finally, e-readers are typically low-resolution, so those high-resolution images you created for the print version of your book aren't going to work well.

Compared to print, e-book publishers lose a lot of control over how the book appears to the end user. In fact, I've often heard complaints about how most e-books look really bad, and it's true. Getting e-books to look good requires effort, knowledge, and patience. I'll do what I can to help you with the knowledge part.

The Smashwords Style Guide

If you are going to publish an e-book through Smashwords, the first thing you should do is download the Smashwords Style Guide by Mark Coker (it costs nothing) and read through it entirely. When you are done, read through it again. The style guide will save you hours of wasted time trying to get your book processed through the Smashwords "Meatgrinder."

I can summarize the most important lesson from the style guide right here: don't get fancy.

The guide covers most of what you need to know, but it left a few questions unanswered for me, so I'll share my findings as well.

The Secret of Good E-Book Layout

To create an e-book that looks good in multiple formats, you need to take into consideration the limitations of the e-readers and the formats themselves. Unfortunately, since you get only one input file to create multiple output formats, you are stuck in "least common denominator" land. In other words, a limitation in one format or reader may affect what you can do with all the others.

For a straight narrative fiction book, the limitations are easy to work around, but for non-fiction books with multiple heading levels and images or drawings, the limitations can drive you crazy. Naturally, Funds to the Rescue had all of those features.

In theory, an EPUB or MOBI e-book should be highly flexible. Both formats are based on the Open Packaging Format (OPF), which consists of XHTML, style sheets, and XML files that define the document structure. If that sounds familiar, it should: XHTML and style sheets are the basic elements of a modern Web site. You should be able to style a book as richly as you can a Web page.

As the saying goes, "in theory, practice and theory are the same, but in practice, they aren't." For EPUB and MOBI, the limiting factor becomes the e-reader. Unlike Web browsers, e-readers do not yet conform to standards that result in consistent reading experiences. For example, some reading devices allow the user to control what font is used, or the reader may display everything with its own font, regardless of what the e-book layout specifies.

To top it all off, the Smashwords Meatgrinder has its own idiosyncrasies in how it translates your Word document into the various formats. In fact, three of my five passes through the Meatgrinder with Funds to the Rescue were specifically to iron out translation discrepancies between the resulting formats.

You might be wondering why you would want to bother using Smashwords at all if it is such a pain to get good results. The answer is because it is an even bigger pain to generate all of the individual formats yourself, and when you are done, you won't have the distribution advantages that come with publishing through Smashwords.

If you follow the Smashwords Style Guide and my recommendations here, you have a good chance of getting decent results quickly.

Formatting Recommendations for Non-Fiction

Publishing Funds to the Rescue taught me a lot about what works and what doesn't when it comes to publishing a non-fiction e-book through Smashwords. Here are a few of the things I learned:

  • Keep it simple. Use just a few heading levels (more than three is probably too many), and as few images as possible.
  • In general, avoid using built-in Word styles except Normal, with exceptions noted below.
  • The built-in Heading 1, Heading 2, and Heading 3 styles may cause a "page break" in certain readers. (You can end up with pages that have nothing but the heading on them.) Use Heading 1 in specific locations where starting a new page would be welcome, but use your own styles based on Normal for other Heading 1's, and for your Heading 2 and Heading 3.
  • It is okay to use Word page breaks (inserted with the Ctrl-Enter keystroke) in the file. They work nicely in the PDF version.
  • Use your own styles to handle even minor variations in paragraph formatting. For example, it is common to set the Normal paragraph style to have an indent, but for the first paragraph after a heading to not be indented. Set up a "Normal NoIndent" style for those paragraphs. If you just apply local formatting, it will be ignored in the MOBI format (font settings are respected, but paragraph settings are not). The same thing goes for centered text: create a "Normal Centered" style.
  • Create and use low-resolution versions of your images. The width should not exceed 600, but do feel free to make them wide, otherwise they may get stretched and pixelated in some e-readers. E-readers may also shrink them, but that doesn't usually cause as many problems.
  • Put images "in line" with the text. In other words, don't try to wrap text around them because that won't work in some readers anyway.
  • Decide which format you care about the most. I didn't run into many "formatting paradoxes" (where what works well in one format causes problems in another), but when you do find them, you have to make a command decision about what format is most important to you. I chose EPUB.
  • Avoid using bullet list styles. Actually, your mileage varies on this one. Some e-readers may render the resulting e-book fine and others not. Adobe Digital Editions was apparently confused by the fact that the generated list item tags contained paragraphs (e.g. "<li><p>like this</p></li>"), so I got no bullets. You can use an asterisk (or some other character) followed by a space as a bullet instead.
  • Minimize the use of fonts. I used Times New Roman for the body text and Arial for the headings. Those selections worked well across all formats.
  • Set the Word document properties! This one drove me nuts for a while. It appears that the MOBI format gets the book title and the author name from inside the Word document, not from the metadata you set up in Smashwords. Open the file properties dialog in Word and set the Title and Author items. If you don't the book title will come out as something long and unintelligible, and the author name might actually be wrong (as it was in my case).
  • Put your book cover inside the document. That way your customers see the cover in all formats. The style guide recommends 600 x 900, which looks good on most readers. The Funds to the Rescue cover is 530 x 800, which allows some room for margins on the e-reader. In some readers, the cover will show up twice, but that's better than not at all.
  • Replace drop-caps with a larger, bold letter. This recommendation is straight out of the style guide, but I mention it here because I used the technique and it worked well for me.
  • Use line breaks to collapse line spacing. Sometimes you want to break text across multiple lines, but you don't want them to get the line spacing of a normal paragraph. The testimonial attributions in Funds to the Rescue were like that. In Word, you use the shift-enter keystroke to insert a line break instead of a paragraph break. Not all formats and e-readers support this trick, but it is nice in the ones that do, and it doesn't seem to hurt anything in the ones that don't.

In the end, here are the style definitions I ended up using in my Word document:

  • Normal: Times New Roman, 12pt, Indent first line .25", left, single spacing
  • Normal NoIndent: Normal + Indent first line 0"
  • Normal Centered: Normal + Indent first line 0", centered
  • Heading 1: Normal + Arial, 16pt bold, Indent first line 0", centered, level 1
  • LE Heading 1: Normal + Arial, 16pt bold, Indent first line 0", centered
  • LE Heading 2: Normal + Arial, 14pt bold, Indent first line 0", centered
  • LE Heading 3: Normal + Arial, 12pt bold, Indent first line 0"

The heading styles with an "LE" (Logical Expressions) prefix are just replacements for the built-in styles of the same name (which have the page break problem I mentioned).

Table of Contents

I've seen the argument that the search feature that comes with most e-readers makes a table of contents and index superfluous. I agree with that regarding indexes for the most part, but no so much with a table of contents. I believe that certain non-fiction books benefit from a table of contents that lets you jump directly to specific sections of the document.

Support for a table of contents varies by e-book format and e-reader. For example, the MOBI format does not provide for a table of contents, but EPUB does. If your EPUB book contains a table of contents, the Adobe Digital Editions e-reader gives you a nice set of links to the left of the reading pane for navigating quickly around the book. Other e-readers may do it differently or not at all.

However, most formats do support hyperlinks (both internal - within the document, and external - to pages on the Web). You can use hyperlinks to build a functional table of contents section within your e-book. I can report that this approach works well in MOBI, EPUB, and PDF.

The Smashwords Style Guide includes good instructions for how to set up a linked table of contents using Word bookmarks and hyperlinks. I won't repeat that information here, but I will add some insight I gained for generating EPUB table of contents entries (which you'd only see in an e-reader like Adobe Digital Editions):

  • The EPUB table of contents entries generated by the Smashwords Meatgrinder are ordered by the location of the first link to a bookmark, not by the order of the bookmarks themselves. You can avoid ordering problems by making sure the links in your Table of Contents section precede any other links between sections in the book. In other words, don't link to the last section of the book from the front matter, or that last section will show up first in the table of contents list! Yes, I learned that the hard way.
  • You probably want your Table of Contents section itself to show up as an entry. To do that, make the first item in the table of contents a "Contents" link that links to the table of contents section heading. Yes, it looks funny to have Contents be the first item in the Contents section (seems redundant), but it makes that link the first one in the generated table of contents.
  • The text of the EPUB contents entry comes from the linked text, not the bookmarked text.

Upload Your Book

Once you have your e-book document ready to roll, log in to Smashwords and upload it. You'll need to provide the cover image and manuscript files as well as "metadata" about your book. Here's what you need to prepare:

  • Title
  • Synopsis (400 chars max)
  • Language
  • Adult Content (yes/no)
  • Pricing
  • Sampling (how much of the book can be previewed for fr*e)
  • Categories
  • Tags (important!)
  • Formats you want to offer (EPUB, MOBI, etc)
  • Cover image file (min height 600px)
  • Manuscript file (5MB max size)
  • Accept the publishing agreement (read it!)
  • Author

After you upload your book, it will be placed in a Meatgrinder processing queue. Your wait time will vary dramatically. I've been first in line and gotten my book converted within a minute or so, and I've been placed at #215 in the queue and had to wait 2.5 hours.

Test Your Output

After conversion, Smashwords gives your new e-book its own Smashwords Web page. You can visit that page and download your files to see how they turned out. If you are unhappy with the results of the conversion, you can "unpublish" the book to hide it from the public until you generate a version you like. When you are happy, you can "republish" the book from the Smashwords dashboard.

To test the various formats, you need e-readers. If you don't own an e-reading device yourself, you can download no-cost software programs and preview the files on your computer. Here are some of the ones I use (you can find others by searching the Internet):

Forget about Perfection

The Smashwords Style Guide and the information I've presented here should help you produce a nice looking e-book. But it won't look like your print book, and it won't look perfect in every e-reader.

For example, one "formatting paradox" I had to just live with was the fact that the Smashwords HTML reader incorrectly displays my "Normal NoIndent" and "Normal Centered" styles. It displays them in the wrong font for some reason. I chose to ignore that problem because removing the styles and using local formatting didn't work in MOBI, which I view as more important.

The problem is that you have many points of failure. The Smashwords Meatgrinder interprets the Word document in a specific way to produce the output. The e-book file format has its own limitations and idiosyncrasies. Finally, every e-reader travels to the beat of its own drum when interpreting the e-book file.

Some day, we may see better standardization of file formats and readers, but the e-book market is still just developing, so don't hold your breath for consistency just yet.

P.S. If you would like to see the fruits of my labor, you can view the first 10% of the book at no charge on the Funds to the Rescue Smashwords page. You'll be able to see what I mean about the font errors in their HTML viewer.