Sometimes people are so rude, you sort of don't know what to make of it. Today, someone bought one of our Timesaver Templates. We've sold tons of these over the last several years. Each one is a simple Word template without any graphics. You get a document framework with styles set up, so you can put in your own text. The pages in the shopping cart explain exactly what files you receive. The description even says, "Although the template includes styles and the overall framework, it does not include graphics. You need to provide your own photos and...